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Terms and Conditions

1. Scope

These General Terms and Conditions (GTC) apply to the use of the O3 Agency website, accessible at www.o3-agency.com , as well as to all products and services offered on this website, particularly in the areas of event organization, ticket sales, and other related services. By using this website, you agree to these GTC.

2. Contracting party

The contracts for the services offered on this website are concluded with O3 Agency.

3. Conclusion of contract

The contract is concluded when you place an order on this website (e.g., for tickets, event services, or merchandise) and receive confirmation of your successful order. The presentation of the products and services on this website does not constitute a binding offer. The contract is only binding upon confirmation of your order by email.

4. Prices and payment

All prices quoted on this website are in euros (€) and include VAT (unless otherwise stated). Additional costs such as shipping costs (for orders of goods) or event fees (e.g., VIP tickets) are listed separately during the ordering process.

Payment is made using the payment methods offered on the website, such as credit card, PayPal, or bank transfer. Payment is due upon completion of the order. The customer is obligated to provide correct payment information.

5. Right of withdrawal and cancellations

There is no right of withdrawal for tickets. Tickets are non-refundable or non-cancellable. Please ensure that you only purchase tickets if you are certain that you wish to attend the event.

6. Liability

Our liability is limited to the statutory provisions. We are only liable for damages caused by simple negligence if a material contractual obligation (e.g., delivery of the ordered goods) has been breached. Liability for indirect and consequential damages is excluded.

We are not liable for the content of external links on our website. The operators of linked sites are solely responsible for their content.

7. Data protection

The protection of your personal data is important to us. All personal data is processed in accordance with applicable data protection laws. Further information on data protection can be found in our privacy policy.

8. Copyright and intellectual property

The contents of this website, including texts, images, graphics, videos, logos and trademarks, are protected by copyright and may not be used, reproduced or distributed without the express consent of the rights holder.

9. Changes to the Terms and Conditions

We reserve the right to change these Terms and Conditions at any time. All changes will be published on this page. For contracts already concluded, the Terms and Conditions in effect at the time of the order apply.

10. Applicable law and place of jurisdiction

Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Any disputes arising from or in connection with these Terms and Conditions shall be subject to the jurisdiction of the competent court in Vienna, Austria.

11. Final provisions

Should individual provisions of these Terms and Conditions be invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.

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